Privacy Policy for laschimeneas-tenerife.com

1. Data Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

Florian Reyes
Camino Hoya Garcés 5 38430 Icod de los Vinos, Tenerife, Spain
Email: info@laschimeneas-tenerife.com

2. Collection and Storage of Personal Data

When you book through our website or contact us, we process the following data:

• Master data (name, address)
• Contact details (email, phone number)
• Contract data (rental period, number of guests, payment information)

Processing is carried out for the performance of the contract (Art. 6-1-b GDPR) as well as to comply with legal obligations in Spain (e.g., mandatory registration with the Guardia Civil/Policía Nacional).

3. Disclosure of Data / Use of Smoobu

To manage bookings and occupancy, we use the software "Smoobu" provided by Smoobu GmbH, Wfalenser Str. 27a, 10707 Berlin, Germany.
When you make a booking on our website, your data will be transferred to and stored by Smoobu. Smoobu acts as a data processor and processes the data on our behalf in accordance with Art. 28 GDPR. We have concluded a corresponding data processing agreement with Smoobu.

Further information on data protection at Smoobu can be found here: https://www.smoobu.com/en/privacy-policy/

4. Data Transfer to Authorities

According to Spanish legislation (Ley Orgánica 4/2015), we are required to collect the data of all guests (name, ID/passport number, etc.) upon check-in and transmit it to the competent law enforcement authorities (Guardia Civil or Policía Nacional).

5. Cookies

Our website (provided via Smoobu) uses cookies to ensure the functionality of the booking system (e.g., saving the travel dates during the booking process). These are technically necessary cookies.

6. Your Rights

You have the right:

• To request information about your personal data stored by us.
• To request the correction of incorrect data or the erasure of your data (provided that no legal retention periods, e.g., under Spanish tax law, conflict with this).
• To request the restriction of processing.

If you wish to exercise your rights, simply send an email to the address mentioned above.